Legal Information

LEGAL INFORMATION

NAME
H.P.FRANCE S.A.
PRESIDENT AND CEO
Muramatsu Takanao
HEAD OFFICE
〒110-0015 2-22-6 Higashi Ueno Taito-Ku Tokyo, JAPAN
WEBSITE
http://store.wutberlin.com/
NECESSARY COSTS EXCEPT THE PRODUCTS
TAX: 8% (VAT)
SHIPPING FEE: depends on your country and the purchase price.
COD FEE: (Shipping inside of Japan only).
For more information, please click here.
METHOD OF PAYMENT
Payment via Credit Card and COD (Shipping inside of Japan only).
You can not choose COD when your purchase is over 300,000JPY (including TAX).
For more information, please click here.
SHIPPING INFORMATION
International shipping: EMS.
Domestic shipping: YAMATO TRANSPORT
For more information, please click here.
DELIVERY DATE
Product of your purchase will be sent within 2 days after your order (Except on holiday).
RETURNING
Unless it is a defective product, we cannot accept customer cancellations or exchanges of orders.
If you would like to return or exchange a product, please contact us within 7 days after the arrival of the product.
For more information, please click here.
EXCHANGING PRODUCTS
We can only accept exchanges for the same items in different color or size. Please note that we cannot accept any request for returns or exchanges of products after 8 days of the arrival of the product.
For more information, please click here.
CONTACT
TEL: +81 (0)3 3797 1505
MAIL: wut_berlin@hpgrp.com
Monday to Sunday: 11:00 ~ 19:30 (TOKYO)
Holiday: New year